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  • How to make an EFT payment

    2026-03-12 08:00:00
    Paying by Electronic Funds TransferAll TIN-SOLUTIONS invoices can be paid by EFT to the following account:BankFirst National Bank (FNB)Account NameTI...

  • How to request a copy of your invoice or statement

    2026-03-12 08:00:00
    Getting Invoice CopiesAll your invoices are available in the client portal at any time.Log in at crm.tinsolutions.co.za.Click Invoices in the navigation....

  • What to do if your invoice is incorrect

    2026-03-12 08:00:00
    Disputing an InvoiceIf you believe an invoice contains an error, please do not ignore it. Contact us within 7 days of the invoice date.How to raise a disputeOpen a ticket under Billing & Payments....

  • Understanding late payment fees

    2026-03-12 08:00:00
    Late Payment PolicyInvoices are due within 30 days of the invoice date. After that, a 2% monthly interest charge applies to the outstanding balance.Service suspensionAccounts more than 30 days overdue may result in suspens...

  • How to set up a debit order or recurring payment

    2026-03-15 15:48:05
    Recurring Payments for Monthly ServicesTIN-SOLUTIONS does not currently offer automated debit orders. All recurring invoices are sent monthly and must be paid by EFT before the due date.How to make recurring payments easier...